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All ITSM solutions are not created equal
We’re living and working in an age of rapid digital transformation, a constant demand for always-on services, and sky-high customer expectations. It’s no surprise that IT teams need modern ITSM...
View ArticleZoom is now available in Opsgenie’s Incident Command Center
When incidents occur, the key to a fast resolution is seamless communication. Traditionally, folks would gather in a “war room” – a room with four walls that served as a gathering place for various...
View ArticleIntroducing a brand-new look for Statuspage
Here at Statuspage, we take pride in helping you communicate proactively to customers during a service outage. We also believe that during moments of stress times, the tools you rely on should be...
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What’s new and what’s changed in SAFe 5.0
On October 2nd, Scaled Agile Inc announced a new iteration of their Scaled Agile Framework for Enterprises (SAFe). The changes to SAFe 5.0 signify a huge step in the right direction, as companies look...
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The guide to workplace communication channels you didn’t know you needed
Emails and IMs and shared docs – oh my! With all the different communication channels we use every day at work, it’s easy to miss their nuances. Sure, email seems like a good go-to, but it has its...
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